Returns & Exchanges
At Suns Lifestyle, we want you to be completely satisfied with your outdoor living investment. If your purchase isn't quite right, we offer a 30-day return window for items in their original packaging and condition.
Initiate Your Request
Contact our customer concierge team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare the Item
Carefully repackage your furniture or accessories in their original crates or boxes to ensure safe transit and prevent damage during the return journey.
Schedule Collection
For larger furniture sets, our specialized logistics partners will contact you to arrange a convenient collection time from your property.
Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned goods, we will process your full refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing